Nutcracker Tickets go on Sale On Thursday October 13th at 7pm!
The New Jersey Foundation for Dance and Theatre Arts
The Nutcracker 2016
Students and guest artists from The King Centre for the Performing Arts and The American Youth Dance Company present their version of The Nutcracker with acrobatic mice, tapping soldiers, a real sword fight and a Christmas tree that grows. Come enjoy this holiday favorite featuring songs of the season and the traditional classical ballet with a special twist.
Tickets go on sale Thursday, October 13th at 7 pm
- Ticket sales will be ONLINE only; tickets will not be available at the front desk.
- Nutcracker ticket sales will be open on October 13th at 7pm online.
- No need to wait in line at the studio to purchase!
- Seats are assigned; however, they are first-come-first-serve for seat selection. When selecting seats, please be aware that the stage is always at the top.
- Make sure to select the proper show time or cast your dancer is performing in.
- Once your order is complete, you will receive an email confirmation from ShOvation with a link to print your tickets at home like an airline boarding pass!
- Please be certain to print your tickets and take them with you to the show for admission!
Tickets are on sale online, through the day before the performance.
We highly recommend purchasing and printing your tickets at home prior to the performance.
This helps our ushers admit you into the theater or seating area as quickly and efficiently as possible and you avoid a line at will call the day of the show!
Patrons who forget to bring their tickets to the show will need to check in at WILL CALL in the lobby to validate their ticket purchase.
If you require will call services, please arrive 30-45 minutes prior to show time.
Will Call means to pick up your tickets at the theater on the day of the show.
All patrons purchasing their tickets will receive an email confirmation of their entire ticket order. Make sure to enter all billing information correctly: zip code, mailing address and email address to ensure your order processes correctly. An accurate email address is necessary for email receipts.
Visa, MasterCard, American Express, and Discover credit cards are accepted.
ORDER BY PHONE: 1-844-RECITAL (732-4825)
FREQUENTLY ASKED QUESTIONS
Q: What if I can’t print my tickets or I forget to bring them to the show?
A: That’s ok! Please check your inbox for an email from [email protected]. You may want to check your spam or junk mail for this address with subject of ShOvation – Order Confirmation. A blue box with a print at home ticket link will be at the top of the email text. You may also log in to your patron account at www.ShOvation.com at any time to view purchases, make additional purchases, or PRINT TICKETS from any computer. Please click on the Buy Tickets tab, then click the Your Account tab. A seating manifest will also be on hand for staff the day of the show to validate your purchase. If you have a smartphone, you can open the print at home link on your e-ticket to let the usher view and validate the seats for your party for admittance. If you do not have your ticket available on your smartphone, please arrive 30-45 minutes prior to show time for will call to validate your purchase.
Q: Who do I contact if I need help?
A: Email [email protected] or call one of their phone numbers on the ShOvation website: www.shovation.comfor any customer service or order questions. A representative will contact you shortly for assistance.
Q: I have a special pre-sale or volunteer code, where do I enter that to unlock ticket sales?
A: When you click on our event link, a dialogue box will pop up asking for code to open early ticket sales for you.
Q: How do I redeem my special pricing option or comp tickets?
A: After you have selected your tickets, in your shopping cart, click the red “apply discount” button for the ticket you wish to receive discounted pricing. Enter the code given to you if prompted and click “unlock”. Pricing alternatives for Child, etc. will appear in the drop down box. Highlight the price and then click the red “change discount”. The “APPLY DISCOUNT TO ALL TICKETS” box should be unchecked! The price will change in the shopping cart. Repeat for each ticket. Please do not exceed comp and discount ticket maximums. The system catches this and excess seats are subject to cancellation without refund.
Q: What if I purchase a ticket to the wrong performance?
A: Please be aware that all ticket sales are final. There are no exchanges or refunds. Please verify which performance your child is performing in prior to purchase. The show date, time, and location are listed at the top of the screen during seat selection and in your shopping cart throughout the entire purchase process. If however, the tickets are still for the wrong performance and we have director approval, please contact us via phone or email: [email protected] . We will be happy to change your seats to the proper performance. Please note that a service fee may be charged and the same seats may not be available for the correct performance. At ShOvation, we are dedicated to superior customer service and a positive ticketing experience. Each organization’s return policy differs.
Q: Why do I need to create a patron account?
A: A patron account is created so that your tickets can be billed and emailed to you accurately. You create a username and password so that you do not have to re-enter all of your information for additional purchases to the same or future events. It also allows you to log in to Your Account at any time to view orders, print tickets, and make additional purchases. You can add additional performance tickets to your order and click on the Shopping Cart tab. A patron address is required to verify credit card information and for the studio to mail any merchandise to you that you may have ordered. Please note that merchandise is not ordered for all events. At ShOvation, we have the highest level of internet and credit card information security. We are PCI Level 1 compliant; the highest available in the online ticketing industry. We do not sell your information to any third party or store your credit card number. We take security and privacy seriously.
Q: What if I forget my patron account password?
A: You can create a second account if you need to order immediately. Then contact ShOvation by phone or email:[email protected] to have your password reset and accounts merged if applicable.
Q: What is the cut-off time to purchase and print tickets?
A: You are able to purchase and print tickets usually until show time (exact time determined by organization selling tickets), but it is highly recommended to purchase and print by the night prior to the performance. This allows ushers and studio staff to have your purchase registered on the printed seating manifest before your arrival. It also allows you and your entire party immediate admittance to the theater or seating area when the doors open, rather than waiting in line at will call to validate your ticket purchase. If you have a smartphone, show the usher your e-ticket(s) to enter the theater or seating area.
Q: My credit card is good, why am I getting an error message at check-out?
A: Please verify that the credit card number, expiration date, and CCV2 code are entered correctly. In addition, the zip code entered in your patron account needs to match the zip code on your credit card billing statement or it will be declined. This is for your protection.